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I’m Hailey – content strategist and founder here at Your Content Empire where we help you create more profitable, purposeful and productive content — and hopefully enjoy yourself more while doing it too. Learn more about me here >>
Are you stuck at full capacity but afraid to raise your prices? One of my clients just ran a price raising campaign that converted at 35% – with mostly existing leads?
Today, I'm giving you my exact step-by-step campaign framework for raising your prices without losing clients. And the best part? You can implement this whether you're a coach, course creator, or service provider.
This isn't just about picking a new number – it's about creating an irresistible campaign that actually makes people excited to buy before your prices go up. I'll show you exactly how to segment your audience, craft your messaging, and time your campaign for maximum results.
Pricing is one of the most nuanced decisions that you're going to have to make as a business owner. There's no secret formula, there's no textbook rule – as long as you're not losing money. There's also a lot of variation – when it comes to pricing different types of offers, which for online business owners are things like services, coaching, digital products, memberships, group programs.
There are 3 main ways to approach pricing (and a million different other ones too) but the main 3 are: Profit-based, conversion-based and positioning-based.
As you can probably tell, services are a little more straightforward when it comes to pricing. But what about digital products, courses and group programs? Especially the things that don't really have an ongoing cost of delivery (it's the same amount of time and money whether you sell 2 or 20 or 200 or 2000). Because while there are costs associated with hosting and selling products, these are usually minimal when divided between all the sales so that's not a great option to base it off of. Likely, you'll want to base it off the value it brings customers (what's it worth to them) plus the level of your involvement/support they get and more often than not it's going to based on what the market will bear (or what your customer is willing and able to pay) – so likely market research and positioning based.
So if you've determined, it's time to raise those prices—how do you go about it in a strategic way?
The first thing I want you to do is embrace the idea of raising your prices as a campaign. It's a reason for your customers to buy your offer.
“Price is going up, get in now if you've been thinking about it.”
We've used this strategy with some of my favourite marketing clients – in particular, my coaches who run these a few times a year. For every single one of them, between these campaigns and their clients sending them referrals, they don't really have to do anything else to stay booked out (although obviously they do, because they have our help to use their marketing to fill courses and group programs and stay top of mind 24/7 with their marketing).
The number one thing you can do to sell more, besides nailing your messaging which we're going to get to in a sec, is have an authentic reason for someone to take action. Natural urgency is your friend and raising your prices is some of the best of the best.
So two for two? You're raising your prices – check. And you're going to make a campaign – check.
Once you've made the decision, it's time to make some more decisions (isn't being a business owner fun) – starting with:
So when it comes to deciding what to increase your prices to, keep this in mind: smaller, more frequent price increases are often more effective than making a big price jump. Especially if your clients or customers look up to you and part of the reason they want to work with you is because you're a few (or more) steps ahead of them in their journey and they want to emulate part of that success for themselves, raising your prices can be really inspiring to them. Plus it gives more opportunities for these price increase campaigns leading to an influx of clients and customers.
For, whether or not to raise prices with existing clients/customers or just new clients moving forward, I'm personally a fan of someone locking in at the price they signed up with. The exception would be if it's a service package or if there's a reason for the price increase, like I'm adding new features.
In terms of what to add, I'll share an example. A current client of mine run a 6-month group program. She has a limited number of spots and most of the spots are taken by the same people signing up again and again (they're given first dibs). She decided she wanted to raise the price but was nervous about alienating her existing members when they rejoined. So she decided to add one Voxer day per month for the group as a value add to go along with the price increase (plus give continuing members a slight discount on the new price).
The next piece of this strategy is to identify as many different segments in your audience as possible. I think this is really what separates an okay launch strategy from a high-converting. Where can we tailor your messaging and outreach strategy based on the prior actions of your audience?
Here's an example from a recent price raising campaign: We ended up identifying 4 different segments:
Most of the messaging stays the same but there are some slight variations that makes it a bit more personalized, plus for the warmest leads (past inquiries) we added in direct outreach to tailor it even more which ended up converting at over 35%
Finally, it's time to create the content and run your campaign.
Let's start with messaging. Here are 6 questions to answer:
Once you have your answers (aka your messaging for the campaign), let's create your campaign plan.
First off, turn each of these messages into both an email, a social media post and an image/video.
Then create your campaign communications plan. For each message, what date will you send it out, what channels will you post it on and how will you tailor it for the specific audience segments you identified?
Now what is arguably the easiest part, running your campaign.
Here’s your checklist:
Then when your campaign is over, do a review of the results and raise your prices on your website.
Want my eyes on your current marketing efforts and a personalized roadmap forward? That's exactly why I've created the “What Got You Here Won't Get You There” Marketing Review. I'll analyze what's working, what needs tweaking, and identify at least three specific opportunities you can implement right away to adapt to this new marketing landscape.
No fluff, no generic advice—just practical, actionable insights delivered within 2 business days. Because while marketing might be getting harder, having a clear path forward makes all the difference.
Ready to turn these challenges into opportunities? Grab the link here to get your marketing review and let's make sure your strategy is built for today's reality, not yesterday's playbook.
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