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I’m Hailey – content strategist and founder here at Your Content Empire where we help you create more profitable, purposeful and productive content — and hopefully enjoy yourself more while doing it too. Learn more about me here >>
Your funnel's getting traffic, you're doing all the ‘right' things, but your offer still isn't selling. Before you slash your prices or scrap your entire funnel, let me show you what's really going on.
I've audited hundreds of funnels, and there are usually 5 specific reasons why offers fail – and spoiler alert: it's usually not what you think. In fact, I recently helped a photographer double her rates by fixing just ONE of these issues.
Let's talk about something that's been coming up a lot in my funnel audits lately – offers that aren't converting. Whether you've built your first funnel or you're trying to scale an existing one, there's nothing more frustrating than knowing you have a great offer that just isn't selling. If you've ever looked at your funnel stats and wondered ‘what am I missing?', this post is for you. Let's start with the first and most common issue I see
The first reason your offer might not be selling is because the value of it doesn't match the price. Now this is kind of a trick reason because it doesn't necessarily mean that you should go ahead and lower them raises. It's more likely an indication that you need to revisit the messaging and value proposition so your potential customers see your offer for as valuable as it is.
Here are 3 signs your offer value isn't coming across:
As you can see from these signs, they all come down to people just not following through. Which means they're interested but not interested enough to take that next step.
Your primary goal for fixing this is to convey the value in a way that is undeniable. This is comes from selling the results, having a rock solid and validated offer proposition and tagline, having social proof that speaks to the results your clients want most from your offer.
The second reason your offer isn't selling in your funnel is that you might be selling the wrong problem. This one can feel like a total punch in the gut because you might feel like you've wasted all this time creating an offer to solve a problem that your people don't really care about. This is also probably the number one issue that I see when people hire me to review and audit their funnels. So you can hire to review yours or watch out for these 3 main signs you're focusing on their wrong problem:
If this is you, distill your offer down to the main problems and ask your audience if they need help with it. Their answers (or lack there of) assuming at least 100 perfect fit potential customers see it will be very very telling.
Another reason I see offers not selling is more a serious issue and that's selling to the wrong person. Unfortunately, I've seen businesses who kind of bypass the market research phase of their business set-up and end up building an offer or even an entire business around someone they don't want to work with (so they don't go 100% in) or someone who doesn't actually need the thing they're offering. Get very very clear on who your person is and make sure that your offers are what they need.
I recently did a funnel overhaul with a wedding photographer who was trying to compete in the luxury wedding market but wasn't gaining much traction despite her beautiful portfolio. Through our work together, we realized her true sweet spot was actually helping entrepreneurs create personal branding photos and social media content. She switched her entire business model to offer quarterly personal branding photoshoot packages, complete with shot lists customized for social media content calendars. Her natural ability to make camera-shy business owners feel comfortable, combined with her understanding of social media marketing, made her uniquely qualified for this niche. She now books out three months in advance at twice her previous rates.
This pivot worked because she found alignment between her true expertise, passion, and market need. She stopped trying to force-fit her offers to an audience that wasn't quite right and instead built her businesses around serving people she genuinely understood and wanted to help.
Here are some signs you might be selling to the wrong person:
If this is you, go back to the drawing board, question if you can more narrow or if you need to serve a different audience segment. Line up at least 3 market research conversations to get a true line into their words, thoughts and feelings which help you get clear on how to pivot your offer for this specific person. Even though you're going to serve many more than just one person, try to speak to that one person, one real person, with all of your marketing and content.
Reason #4 is a biggie. And when I'm doing funnels for amazing clients who have successful businesses already but they're at the point of scaling or they want to diversify their offerings so it isn't just 1-1, this is usually when things go a little bit left.
And that is – many of them have built their businesses through word of mouth. And a lot of them have had offers that they don't need a hundreds of sales of in order to hit their revenue goals. And so the shift isn't just one to many on the offer side – that also means we're one to many on the leads too. And so sometimes what I find is that you're not making sales because noone is going through that funnel. It's a leads problem.
Here are some signs that you have a leads problem:
So if you suspect you have a leads problem and not an offer problem, identify a consistent source of leads. This could be ads. This could be a big strategic push towards social content or podcasts or Pinterest. Or whatever else works but just measure to make sure it IS actually working to bring your offer the eyeballs it needs.
The final reason is that you don't have enough touchpoints in order to make the sale.
Latest research from Email Tool Tester suggests that the number of actual touchpoints needed depends on the type of lead.
So if your offer isn't selling, could it be that you haven't included enough touch points in your sales journey?
If you've been resonating with these funnel fixes and you're ready to build an offer that actually sells (and scales), I've got something special for you. I'm hosting a free webinar where I'll show you how to create an offer that stands out – no AI fluff, no cookie-cutter templates, no staying the internet's best-kept secret. We're going back to the fundamentals that everyone skips because they're chasing the next shiny strategy. I'll walk you through my proven framework for creating a fully stacked offer and building a machine that sells it for you ↓
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